Every business organization operates within a particular reality that is limited to clear-cut boundaries in which it can operate. Unless the organization re-invents itself, it will retain the same boundaries, serve the same clientele, continue to produce the same range of products, and its competitors and gross profit will remain relatively unchanged. Within this reality the organization must work hard in order to attain the maximum. In order to attain this objective, the organization must be well-acquainted with the environment in which it operates, and be able to identify the changes that occur within it so that it can utilize new opportunities.
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Most organizations have already established and incorporated Business Intelligence systems. In the last three years we observe a growing trend of making decision support BI systems used by management, available for the entire organization’s operational levels driving them to act in synergy with the organizational strategy. According to a new research by Cutter, the number of organizations who implemented Operational BI was tripled in the last three years and reached 18%.

How can this trend be used to help accelerate the overall organization performance?
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Many organizations around the world have built Business Intelligence systems and applications using the spiral method. This method enables systems' building in a gradual and methodical way with no need for detailed planning or foreseeing the "end of the road". However, the changing reality which is led by broad economical developments, forces the modern organization into a renewed deployment. This deployment will allow understanding of the current and future needs in available information; leveraging the existing information assets and building a progressing outline which will improve the organization's ability to cope.
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Health organizations around the world are facing some significant challenges and a set of ever growing pressures. Technology and medicine development present Doctors with a wide variety of tools and methodologies for treatment. Alongside – the Internet, communications and information accessibility bring the public, being wiser and well informed consumers, to demand advanced medical treatment. This complexity intensifies in view of the need to work under strict budgetary constraints.
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Intelligence systems contribute the organization in various levels. At the tactic level BI is assisting the organization to perform optimization of business processes by identifying trends, anomalies and behaviors which require managerial response. At the strategic level the BI allows to direct many business processes according to a pre-defined strategy and business objectives, through an integrative performance management system with analysis capabilities.
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A company which defines strategy followed by targets and success indicators – is on the right path to success.
This is the foundation, and now we have to measure performance. What is the right indicator for that? How can we perform the measurement? How should we present the results?
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